Use this page to help you move your organisation’s face-to-face training online. It includes top tips for designing live training and suggests ways to include training elements that aren’t live.
Much of your knowledge around delivering and designing training applies online.
You still need to:
During the coronavirus pandemic this means:
The online learning space gives you the opportunity to offer flexibility.
Bringing people together on a specific date and time takes a considerable amount of effort and resource.
Live video call sessions are best used for:
Keep the sessions short and manageable. Don’t forget to add screen breaks and comfort breaks, even for short sessions.
Replace your five-hour face-to-face training with five hours of video calls and you’ll have several problems.
Now that people are interested in experiencing training online more than ever before you have a chance to experiment.
You can share new knowledge in different and more sustainable ways. Try introducing training elements that aren’t live. This is known as blended learning. Blended learning combines live training with eLearning.
Use short pre-recorded videos and quick bits of reading with infographics. Borrow content from other places – such as TED talks or online articles. People can access these when it’s convenient for them. And you can reuse the content for a later course, leading to more flexibility for you.
Three key considerations to make training scalable and repeatable.
Try a mix of video, text, audio, infographics, quizzes, exercises, forums, and live video calls. That will ensure you support different learning styles.
You can combine:
This way you repeat the content in different formats to make sure all learning styles are happy.
Look out for new tools to help you create videos. Some of the useful things these tools can help you do are below.
Whatever learning materials you're creating, make sure you create them in an accessible way. See our introduction to digital accessibility.
Have a space where people can share, reflect and get input from their peers and their trainer. This can be through:
As with all good project design, take small steps, test them, and learn as you go.
Starlight Trust start their move to online training with a series of emails to learners. The emails include links to one piece of reading, two quizzes and two pre-recorded videos.
They add in live video calls for peer support. People say they can fit learning around other commitments. They like the mix of video, reading and peer support. They grumble about the quizzes in the video calls.
Starting small like this makes Starlight Trust’s move to online blended learning cost effective, and it’s easy to drop or change the bits that don’t work and drop the bits that do.
There are some purpose-built platforms out there that you can use to host your course. They are known as learning management systems (LMS). Not all systems or options are the same. Read our guide to help you decide what to look for when evaluating services, and what they include.
You can also refer to our accompanying page, which helps you understand key eLearning terms. It highlights the things to consider when creating valuable and purposeful eLearning.
Wondering about what call software to use for delivering training?
This page was last reviewed for accuracy on 02 March 2021
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