Use this page to help you move your organisation’s face-to-face training online. It includes top tips for designing live training and suggests ways to include training elements that aren’t live.
Much of your knowledge around delivering and designing training applies online.
You still need to:
During the coronavirus pandemic this means:
The online learning space gives you the opportunity to offer flexibility.
Bringing people together on a specific date and time takes a considerable amount of effort and resource.
Live video call sessions are best used for:
Keep the sessions short and manageable. Don’t forget to add screen breaks and comfort breaks, even for short sessions.
Replace your five-hour face-to-face training with five hours of video calls and you’ll have several problems.
Now that people are interested in experiencing training online more than ever before you have a chance to experiment.
You can share new knowledge in different and more sustainable ways. Try introducing training elements that aren’t live. This is known as blended learning. Blended learning combines live training with eLearning.
Use short pre-recorded videos and quick bits of reading with infographics. Borrow content from other places – such as TED talks or online articles. People can access these when it’s convenient for them. And you can reuse the content for a later course, leading to more flexibility for you.
Three key considerations to make training scalable and repeatable.
Try a mix of video, text, audio, infographics, quizzes, exercises, forums, and live video calls. That will ensure you support different learning styles.
You can combine:
This way you repeat the content in different formats to make sure all learning styles are happy.
Look out for new tools to help you create videos. Some of the useful things these tools can help you do are below.
Whatever learning materials you're creating, make sure you create them in an accessible way. See our introduction to digital accessibility.
Have a space where people can share, reflect and get input from their peers and their trainer. This can be through:
As with all good project design, take small steps, test them, and learn as you go.
There are some purpose-built platforms out there that you can use to host your course. They are known as learning management systems (LMS). Not all systems or options are the same. Read our guide to help you decide what to look for when evaluating services, and what they include.
You can also refer to our accompanying page, which helps you understand key eLearning terms. It highlights the things to consider when creating valuable and purposeful eLearning.
Wondering about what call software to use for delivering training?
Last reviewed: 02 March 2021Help us improve this content
How to apply for grant funding for digital and technology costs
Get the basics on data and insight and why they matter to charities, organisations and community groups
Get started with digital communications, campaigns and content in the charity sector and find out who can help
Find out if you're doing everything you should be to make sure your websites and digital services are accessible
How to better include the people you work with and for in your organisation's digital work
Get regular updates on NCVO's help, support and services